Privacy Policy
Last updated: June 2026
This Privacy Policy explains how Lamaflow ("Lamaflow", "we", "us" or "our") collects, uses, shares and protects personal information when you visit lamaflow.it (the "Website") or contact us about our services. We are committed to handling your data responsibly and transparently.
1. Who we are
Lamaflow is an official monday.com partner providing implementation, workflow automation, training and consulting services. For the purposes of applicable data-protection laws, Lamaflow is the data controller of the personal information described in this policy.
2. Information we collect
We collect the following categories of information:
- Information you provide — when you fill in our contact form, you may share your name, company, email address, the subject of your request and the content of your message.
- Communication data — our contact form is configured to open a pre-filled message in WhatsApp so you can send it to us. When you do so, your message and the information it contains are transmitted to us through WhatsApp (operated by Meta), subject to WhatsApp's own privacy practices.
- Technical data — like most websites, our hosting provider may automatically log limited technical information such as your IP address, browser type, device and pages visited, for security and statistical purposes.
3. How we use your information
- To respond to your enquiries and provide the information, demos, audits or services you request;
- To provide, operate and improve our services and the Website;
- To communicate with you about your project or our offering;
- To comply with our legal obligations and protect our legitimate interests.
4. Legal bases for processing
Where data-protection laws such as the EU/EEA GDPR apply, we process your personal data on the basis of: your consent (which you can withdraw at any time); the performance of a contract or pre-contractual steps taken at your request; and our legitimate interests in operating and growing our business, provided those interests are not overridden by your rights.
5. Sharing your information
We do not sell your personal data. We may share it with:
- WhatsApp / Meta — when you contact us through the WhatsApp-based contact flow;
- monday.com — where necessary to provision licenses or services you have requested;
- Service providers — such as our website hosting and IT providers, acting on our behalf;
- Authorities — where required by law or to protect our rights.
6. International transfers
As we operate from Israel and use international service providers (including monday.com and Meta), your information may be processed in countries outside your own. Where required, we rely on appropriate safeguards for such transfers.
7. Cookies and analytics
The Website uses only the cookies and local storage strictly necessary for it to function (for example, remembering your language preference). If we introduce analytics or marketing cookies in the future, we will update this policy and, where required, request your consent.
8. Data retention
We keep personal data only for as long as necessary for the purposes described above, to maintain our business relationship, and to comply with legal obligations, after which it is deleted or anonymised.
9. Your rights
Depending on your location, you may have the right to access, correct, update or delete your personal data, to object to or restrict its processing, to withdraw consent, and to data portability. To exercise any of these rights, please contact us using the details in Section 1. You may also have the right to lodge a complaint with your local data-protection authority.
10. Security
We take reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access. However, no method of transmission over the Internet is completely secure.
11. Children's privacy
The Website and our services are intended for businesses and professionals and are not directed to children. We do not knowingly collect personal data from children.
12. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above indicates when it was last revised. Material changes will be reflected on this page.
13. Contact us
For any question about this Privacy Policy or your personal data, contact us by phone at +972-52-7586700 or through the contact form on our website.